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Legal Policies – CODAPLUMBER

Privacy Policy

Effective Date: 04/15/2025

At CODAPLUMBER, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services, including SMS communications.

1. Information We Collect

We collect your name, phone number, email address, service address, and communication preferences, including SMS consent. We may also collect technical information such as your IP address and browser type. Phone number: (844) 915-5161, (571) 786-1173

2. Purpose of Data Collection

Your information is used for scheduling services, communicating with you via SMS and email, sending promotional offers (with your consent), and improving customer experience.

3. SMS Consent

SMS participation is opt-in only and requires your express consent. Your phone number will never be shared with third parties for marketing purposes. You can opt out at any time by replying “STOP.”

4. Data Protection

We implement SSL encryption, access controls, and internal policies to protect your personal data from unauthorized access.

5. Your Rights

6. Updates to This Policy

This policy may be updated periodically. Please check this page for the latest version.

Contact Information

Email: teammanagement24hrs@gmail.com

Address: 7 Muriel Ct Apt G, Fairfield Ohio 45014

Secondary Address: 119 Saint George Way Apt 101, Hampton, VA 23669

Terms & Conditions

Effective Date: 04/15/2025

1. Scope of Services

CODAPLUMBER offers professional plumbing services for residential and commercial properties, including installation, maintenance, and emergency repair.

2. SMS Messaging

By opting into our SMS service, you agree to receive text messages related to appointments, service notifications, and promotions. Messaging frequency may vary (3–4 messages/day).

3. Opt-In/Opt-Out

Opt-in requires checking an explicit SMS consent box on our forms. To stop messages, reply “STOP.” To re-subscribe, reply “START.”

4. Data Rates

Standard message and data rates may apply. You are responsible for any charges billed by your carrier.

5. Support

For help, reply “HELP” or contact us using the information below.

Customer Support

Email: teammanagement24hrs@gmail.com

Address: 7 Muriel Ct Apt G, Fairfield Ohio 45014

Secondary Address: 119 Saint George Way Apt 101, Hampton, VA 23669

SMS Terms

Effective Date: 04/15/2025

1. Overview

Our SMS alerts provide timely information related to your plumbing services, promotions, and service updates. This service is available only with your explicit consent.

2. Types of Messages

3. Sample Messages

Opt-In: “Thank you for subscribing to CODAPLUMBER alerts. Msg freq may vary. STOP to cancel. HELP for help. Msg & data rates may apply.”

Opt-Out: “You’ve successfully unsubscribed from CODAPLUMBER. No further messages will be sent.”

Help: “CODAPLUMBER support: (844) 915-5161, (571) 786-1173| codaplumber.com | Msg & data rates may apply.”

Help: “CODAPLUMBER support: (844) 915-5161, (571) 786-1173 | codaplumber.com | Msg & data rates may apply.”

4. Compliance & Restrictions

We comply with all applicable laws including TCPA and CTIA guidelines. Phone numbers are collected only with clear consent and will not be shared with affiliates or third parties for marketing.

© [Year] CODAPLUMBER. All Rights Reserved.